![]() ![]() I personally now think it is something actually with Windows 10 and not spotify since others have had issues with Mcafee. I couldn't believe I finally solved my computer issue. Yesterday I disable spotify in my start up and I notice the problem goes away and has been absent for 48 hours. Well I dont have that so I thought it couldnt be the same problem. One problem that was fixed was simply uninstalling Mcafee anti virus. Google brought up many similar problems but with various ideas. Updated every driver, uninstalled and tried older drivers, etc etc never finding the answer. I have wracked my brain trying to solve it. I have a new asus laptop with windows 10 on it and I have the exact problem the op has described. It's not yet confirmed it's actually the RealTech card that's causing the issue. So I guess by simply accessing the driver it might be the cause, and a game or movie does not have any interrest for using the non-default soundcard. So perhaps Spotify also accesses the non-default soundcards? But my default soundcard is either the HDMI to the TV or the external USB soundcard. My application iterates all available soundcards so it can list them or even play on them without them being the default soundcard. Only for an hour now, but so far so good.Īt for a theory why it does crash with spotify and my application, but not while watching a movie or playing games. So I disabled the RealTech sounddriver in the devicemanager and am now running spotify again. After googling a bit it appears there are more cases where RealTech doesn't go well hand-in-hand with Windows 10. Just noticed I also have an onboard RealTech soundcard which I didn't use. So now my suspicions are back at driver issues. At least it now happened without spotify running, so the only thing I'm sure about is that spotify isn't the cause of the issue I'm having. I am 100% sure this wasn't the cause of the previous hangs as I wasn't working on this at that time, but it is a suspicious coincidence that both are sound related. I just started a test cycle and a moment later my system froze. I just had a complete system hang again while I wasn't using spotify.Īs it happens, I'm developing a piece of software which is working with audio using the NAudio open source library. It looks like it's not spotify which is causing the problems. I've reinstalled Spotify already in hopes it might solve it, which it didn't.Īny thoughts, fixes, workarounds, or plausible denial is appreciated. The issue shouldn't be caused in the first place. But of course Windows should only act as a safety net in this where it shouldn't be nessecary. So I reported this same issue to them as well (somewhere snowed in in all the Windows 10 Feedback. Of course Windows shouldn't be hanging because of one application. ![]() So maybe that kind of hiccup in the connection could also be related to the Windows hang while playing from the spotify desktop application? The desktop application of Sonos just reported that it could not play a song, because the spotify service was unavailable. I also have a sonos system in house with the spotify service configured. To prevent windows form hanging I'm now playing spotify via that. To rule out a soundcard driver issue, I tried them both. One is an external USB sound card (Propellerhead Balance), and the other is a TV attached with HDMI. It might be worth noting I have multiple line-outs attached. Then I finish playing games or watching movies, start up spotify top listen some music, and some time later Windows hangs. I've watched 3 movies in a row without problems on Netflix and I've also been playing games for an entire day without a hang occurring. The reason why I suspect spotify is that it only happens when spotify is open. Only the mouse cursor keeps moving, but nowhere I can click where something responds. So a forced reboot is the only way out of it. When the hang occurs, all applications start being unresponsive (clicks don't react, and also sais so in the title-bar), and quickly after the desktop doesn't respond as well. I can't reach taskmanager by pressing Ctrl+Alt+Del or rmb-click on the taskbar and ALt+Tab is not working either. I've also tried the web-player in Google Chrome, and the same thing happened. ![]() It happens randomly somewhere between 15 minutes and 2 hours of playing music, though more often within 15 minutes to 30 minutes. I've updated my desktop to Windows 10 last week and now issues occur.Īfter playing music on the spotify desktop application for a while, windows 10 suddenly freezes. I've been using spotify for a while (dunno, a year maybe?) now on my desktop PC running Windows 8.1 without any issues.
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